Privacy Policy

Introduction

At Markmap AI ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and services.

Please read this privacy policy carefully. By using our services, you consent to the practices described in this policy.

Information We Collect

We may collect several types of information from and about users of our website, including:

• Personal identifiers such as name and email address when you create an account
• Usage data including how you interact with our services
• Content you create, upload, or store using our services
• Technical data such as IP address, browser type, device information, and cookies

How We Use Your Information

We use your information for the following purposes:

• To provide and improve our services
• To personalize your experience
• To communicate with you about your account or our services
• To detect and prevent fraud and abuse
• To comply with legal obligations

How We Process Your Content

When you use our services to create mind maps or other visualizations:

• Your content is primarily processed in your browser
• For premium features, content may be processed on our servers but is not permanently stored unless you explicitly save it
• We do not access or analyze your content for purposes unrelated to providing our services
• We do not sell your content to third parties

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

For free users, content that is not explicitly saved is automatically deleted after your session ends. For premium users, we retain your content for as long as your account is active or as needed to provide you with our services.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and to hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them).

Data Security

We implement appropriate technical and organizational measures to protect your personal information from accidental loss, unauthorized access, and other security risks.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Third-Party Services

Our service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access, correct, or delete your personal information
• The right to restrict or object to our processing of your personal information
• The right to data portability
• The right to withdraw consent at any time, where we rely on consent to process your personal information

To exercise these rights, please contact us at [email protected].

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date.

You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions about this privacy policy or our practices, please contact us at:

Email: [email protected]